Returns & Exchanges Policy

At BENU Gyógyszertár Webshop, we want you to be completely satisfied with your purchase. If your fashion items are not the perfect fit, you may return them within 14 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Log into your account and navigate to the 'My Orders' section to select the items you wish to return and print your prepaid shipping label.

• 2.
  Prepare the Package

  Place the items in their original packaging, ensuring all tags are attached and the products are in unworn, original condition.

• 3.
  Ship the Items

  Drop off your package at any authorized courier point or schedule a home pickup through our logistics partner's website.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.